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Next steps

  • If additional information is required, our team will contact you using the details you provided.
  • For consumer-related matters, you can submit complaints and requests through the contact details below.

Consumer rights and complaints

If you are a consumer in Ukraine, you may submit complaints and requests in accordance with Ukrainian consumer-protection rules, including out-of-court resolution where applicable.

Legal reference: Закон України "Про захист прав споживачів" (№ 3153-IX).

Personal data notice

We process personal data that you provide to handle your request and communicate with you. You have rights in relation to personal data processing.

Legal reference: Закон України "Про захист персональних даних" (№ 2297-VI).

Information for remote arrangements

For remote/online arrangements, before concluding a distance contract we provide the information required by law, including details about the executor.

Legal reference: Закон України "Про захист прав споживачів" (№ 3153-IX).