Privacy Policy

1. What information we collect

We may collect:

• Contact details you provide in forms (e.g., name, email, phone, message).
• Technical data about your device and usage (e.g., IP address, browser type, pages viewed, approximate location derived from IP).
• If you submit information via an online form, we process the data to handle your request and communicate with you.

2. Purposes of processing and lawful basis

We process personal data for the following purposes:

• To respond to inquiries, requests, and communications you send to us.
• To provide services you request through our website, including remote interactions.
• To ensure security, prevent fraud, and improve our website performance.
• To comply with legal obligations.

For Ukrainian residents, our processing is carried out in accordance with the Law of Ukraine “On Personal Data Protection” (№ 2297-VI).

3. Consent, choices, and marketing

Where we rely on consent, you may withdraw it at any time by contacting us using the details below. Withdrawing consent does not affect processing that occurred before withdrawal.

We do not sell your personal data. If we offer marketing communications, we will only send them when permitted by law and with appropriate basis, and you can opt out through the contact provided in communications.

For advertising or marketing content on our site, we aim to ensure it is clearly distinguishable from other information in accordance with the Law of Ukraine “On Advertising” (№ 270/96-ВР).

4. Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by applicable law. When data is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.

5. How we protect personal data

We implement organizational and technical measures designed to protect personal data from unauthorized access, alteration, disclosure, or destruction. No method of transmission over the Internet or electronic storage is 100% secure.

6. Cross-border transfers

If personal data is processed outside Ukraine, we ensure such processing is conducted in compliance with applicable requirements of the Law of Ukraine “On Personal Data Protection” (№ 2297-VI) and other relevant Ukrainian law.

7. Your rights

Under applicable Ukrainian law, you may have the right to access your personal data, request correction or deletion, and object to processing in certain cases, as well as to withdraw consent when processing is based on consent.

If you have a complaint or request related to personal data processing, you can contact us. Consumer-related dispute resolution and complaint handling are consistent with the Law of Ukraine “On Consumer Protection” (№ 3153-IX).

8. Contact for privacy inquiries

To submit a privacy request or ask questions about this policy, contact us:

For remote/online arrangements, the information about the executor/provider is provided in a form that allows you to identify us, in line with the Law of Ukraine “On Consumer Protection” (№ 3153-IX).

9. Complaints and dispute resolution

If you want to file a complaint or submit a request, contact us using the privacy contact details above. We will consider your request in accordance with Ukrainian consumer protection rules. Where applicable, you may also pursue out-of-court settlement and other escalation steps provided by the Law of Ukraine “On Consumer Protection” (№ 3153-IX).